SOC 43-4051 · Kansas City, MO-KS metro

Customer Service Representatives Salary in Kansas City, MO

The average salary for customer service representatives in Kansas City, Missouri is $45,970 a year ($22.10 an hour), according to BLS estimates for May 2025. The median is $44,350: half of the 22,240 people in this job in the Kansas City, MO-KS metro area earn more than that, half earn less. That average is about the same as the U.S. average for this job ($46,590).

$45,970average per year

$22.10 / hourMedian $44,350Take-home ≈ $37,434

  • $31K10th
  • $37K25th
  • $44KMedian
  • $50K75th
  • $63K90th

median average · bar = middle 50% of workers · how to read it

22,240people in this job
-1%vs U.S. average
#3 of 8Missouri metros
93cost of living (U.S. = 100)
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Customer Service Representatives pay range in Kansas City

New workers and the lowest-paid 10% earn about $31,420 a year or less, while the top 10% make $62,510 or more. The middle half of customer service representatives in Kansas City earn between $36,870 and $50,010.

  • $31K10th
  • $37K25th
  • $44KMedian
  • $50K75th
  • $63K90th

median average · bar = middle 50% of workers · how to read it

Pay levelPer yearPer monthPer hour*
Average$45,970$3,831$22.10
Median$44,350$3,696$21.32
Entry level (25th percentile)$36,870$3,072$17.73
Experienced (75th percentile)$50,010$4,168$24.04

*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.

Customer Service Representatives pay in Kansas City vs. Missouri and the U.S.

Customer service representatives in Kansas City earn about the same as the Missouri average ($46,470) and about the same as the U.S. average ($46,590). At the median the gap is -1% against the U.S. median of $44,770.

AreaAverageMedian10th pct.90th pct.Jobs
Kansas City$45,970$44,350$31,420$62,51022,240
Missouri$46,470$44,190$31,980$63,89050,530
United States$46,590$44,770$31,750$63,5902,595,750

State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.

Customer Service Representatives salary after taxes in Kansas City

On the average salary of $45,970, a single filer in Kansas City takes home about $37,434 a year, or $3,119 a month and $1,440 every two weeks. Taxes take 19% of gross pay.

The Kansas City, MO-KS metro area crosses state lines, so take-home pay depends on the state where you work:

StatePer yearPer month
Working in MO$37,434$3,119
Working in KS$37,351$3,113

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). Includes Kansas City's local income tax (1%); the 1% earnings tax applies to people who live or work in Kansas City or St. Louis itself, not in the suburbs.

Missouri paycheck calculator: try your own salary

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Is Kansas City a good place for customer service representatives? Pay vs. cost of living

Prices in the Kansas City area are 7% below the U.S. average (BEA price parity 92.5), so the average $45,970 buys what about $49,674 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Kansas City ($50,820). A typical home costs $329,641, or 7.2 years of this average salary before tax.

See what $45,970 is worth in another city

Customer Service Representatives salary in other Missouri cities

Kansas City ranks 3rd of 8 Missouri metro areas for this job; St. Louis pays the most ($48,600).

All Customer Service Representatives salaries in Missouri

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in Kansas City, MO.

Customer Service Representatives salary in Kansas City: questions

How much do customer service representatives make an hour in Kansas City?

$22.10 an hour on average, and $21.32 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Kansas City?

The lowest-paid 10% earn about $31,420 a year and the 25th percentile is $36,870, a fair guide to starting pay.

What is the customer service representatives take-home pay in Kansas City?

About $37,434 a year ($3,119 a month) for a single filer on the average salary of $45,970. Includes Kansas City's local income tax (1%); the 1% earnings tax applies to people who live or work in Kansas City or St. Louis itself, not in the suburbs.

Do customer service representatives earn more in Kansas City than elsewhere?

The average here is about the same as the U.S. average for this job ($46,590).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Kansas City, MO-KS (28140). Relative standard error of the mean wage: 0.7%.
  • U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). Includes Kansas City's local income tax (1%); the 1% earnings tax applies to people who live or work in Kansas City or St. Louis itself, not in the suburbs.
  • Job concentration: location quotient 1.22, this job is about as common as in the U.S. overall.

Read the full methodology. Spotted an error? Tell us.