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Top 15 cities for this job by average salary
| San Jose, CA | $73,450 |
|---|---|
| San Francisco, CA | $61,160 |
| Kahului, HI | $60,220 |
| Honolulu, HI | $57,600 |
| Stockton, CA | $57,560 |
| Barnstable, MA | $54,840 |
| Sacramento, CA | $53,540 |
| Napa, CA | $53,060 |
| Oxnard, CA | $52,840 |
| Bend, OR | $52,830 |
| Santa Rosa, CA | $52,410 |
| Minneapolis, MN | $51,700 |
| New York, NY | $51,680 |
| Seattle, WA | $51,190 |
| San Diego, CA | $49,660 |
Map: Switchboard Operators, Including Answering Service salary by metro area
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Switchboard Operators, Including Answering Service salary by state
Hawaii pays switchboard operators, including answering service the most statewide, $57,030 a year on average. Statewide columns cover every employer in the state; city columns cover the metro areas we publish.
| State | Statewide average | Statewide median | Jobs | Metros | Highest city average | Lowest city average |
|---|---|---|---|---|---|---|
| Hawaii | $57,030 | $59,860 | 410 | 2 | $60,220 | $57,600 |
| Washington, D.C. | $56,040 | $54,700 | 230 | 1 | $46,910 | $46,910 |
| California | $54,360 | $48,840 | 6,680 | 17 | $73,450 | $44,480 |
| Oregon | n/a | n/a | n/a | 2 | $52,830 | $40,490 |
| New York | $49,950 | $45,330 | 1,760 | 7 | $51,680 | $39,150 |
| Minnesota | $48,220 | $47,430 | 200 | 1 | $51,700 | $51,700 |
| Washington | $48,140 | $47,800 | 430 | 2 | $51,190 | $45,100 |
| Massachusetts | $45,190 | $43,790 | 830 | 4 | $54,840 | $41,300 |
| New Hampshire | $43,860 | $44,210 | 100 | 1 | $43,910 | $43,910 |
| Maine | $43,750 | $43,350 | 100 | 0 | n/a | n/a |
| Illinois | $43,410 | $42,660 | 1,240 | 5 | $45,230 | $37,800 |
| New Jersey | $43,320 | $40,430 | 660 | 0 | n/a | n/a |
| Wisconsin | $43,200 | $40,030 | 550 | 3 | $45,840 | $39,850 |
| Connecticut | $42,960 | $38,380 | 180 | 2 | $43,820 | $42,410 |
| Vermont | $42,940 | $42,630 | 70 | 0 | n/a | n/a |
| Colorado | $42,720 | $43,720 | 320 | 2 | $43,640 | $41,620 |
| Rhode Island | $42,330 | $39,850 | 130 | 1 | $41,700 | $41,700 |
| Arizona | $41,380 | $40,380 | 380 | 2 | $42,220 | $40,160 |
| Georgia | $40,040 | $39,490 | 780 | 2 | $42,480 | $32,570 |
| Iowa | $40,010 | $38,400 | 210 | 1 | $41,670 | $41,670 |
| Alaska | $39,850 | $37,690 | n/a | 1 | $38,660 | $38,660 |
| New Mexico | $39,790 | $37,710 | 220 | 1 | $43,680 | $43,680 |
| Michigan | $39,320 | $37,390 | 370 | 2 | $39,820 | $39,390 |
| Maryland | $39,300 | $37,080 | 650 | 1 | $38,370 | $38,370 |
| Indiana | $39,300 | $36,860 | 380 | 1 | $43,100 | $43,100 |
| Kansas | $38,970 | $38,760 | 180 | 1 | $38,890 | $38,890 |
| Nevada | $38,870 | $38,070 | 650 | 2 | $39,360 | $38,080 |
| Nebraska | $38,620 | $37,570 | 180 | 2 | $39,530 | $37,270 |
| North Carolina | $38,580 | $38,520 | 690 | 5 | $41,510 | $37,790 |
| Kentucky | $38,010 | $37,590 | 370 | 2 | $40,840 | $39,580 |
| Missouri | $37,980 | $37,130 | 640 | 4 | $41,070 | $36,730 |
| Montana | $37,950 | $36,270 | 110 | 0 | n/a | n/a |
| Delaware | $37,610 | $35,980 | 180 | 1 | $38,360 | $38,360 |
| Virginia | $37,470 | $36,730 | 610 | 2 | $36,770 | $36,740 |
| Florida | $37,210 | $35,410 | 3,090 | 11 | $38,810 | $34,450 |
| West Virginia | $36,810 | $37,430 | 110 | 1 | $37,680 | $37,680 |
| Idaho | $36,690 | $38,000 | 70 | 0 | n/a | n/a |
| Ohio | $36,620 | $36,350 | 990 | 5 | $38,620 | $34,620 |
| Pennsylvania | $35,820 | $36,890 | 1,350 | 6 | $41,060 | $35,430 |
| Oklahoma | $35,660 | $35,280 | 480 | 2 | $37,180 | $35,870 |
| Louisiana | $35,390 | $35,890 | n/a | 8 | $39,760 | $34,420 |
| Arkansas | $35,360 | $35,290 | 260 | 1 | $36,170 | $36,170 |
| South Carolina | $35,310 | $34,010 | 480 | 4 | $38,260 | $33,470 |
| Tennessee | $35,310 | $35,550 | 680 | 4 | $38,330 | $34,510 |
| Texas | $33,810 | $33,620 | 3,640 | 11 | $38,850 | $28,360 |
| Alabama | $32,860 | $32,210 | 680 | 6 | $35,210 | $31,410 |
| Mississippi | $31,080 | $30,520 | 200 | 2 | $34,720 | $29,070 |
| Puerto Rico | $28,220 | $24,960 | 560 | 1 | $28,560 | $28,560 |
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Switchboard Operators, Including Answering Service salary in every city we cover
Sort by any column. Each city links to its pay range, take-home pay and cost of living.
| Metro area | Average | Median | Hourly | Jobs |
|---|---|---|---|---|
| San Jose, CA | $73,450 | $79,260 | $35.31 | 440 |
| San Francisco, CA | $61,160 | $61,780 | $29.40 | 700 |
| Kahului, HI | $60,220 | $60,420 | $28.95 | 70 |
| Honolulu, HI | $57,600 | $63,190 | $27.69 | 240 |
| Stockton, CA | $57,560 | $59,360 | $27.67 | 170 |
| Barnstable, MA | $54,840 | $57,030 | $26.36 | 40 |
| Sacramento, CA | $53,540 | $47,380 | $25.74 | 420 |
| Napa, CA | $53,060 | $49,460 | $25.51 | 50 |
| Oxnard, CA | $52,840 | $49,840 | $25.40 | 60 |
| Bend, OR | $52,830 | $48,880 | $25.40 | 40 |
| Santa Rosa, CA | $52,410 | $46,330 | $25.20 | 90 |
| Minneapolis, MN | $51,700 | $51,950 | $24.86 | 110 |
| New York, NY | $51,680 | $47,350 | $24.85 | 1,470 |
| Seattle, WA | $51,190 | $50,470 | $24.61 | 190 |
| San Diego, CA | $49,660 | $46,080 | $23.87 | 570 |
| Los Angeles, CA | $49,520 | $45,870 | $23.81 | 2,110 |
| Modesto, CA | $48,940 | $44,320 | $23.53 | 70 |
| Salinas, CA | $48,480 | $48,840 | $23.31 | 90 |
| Riverside, CA | $47,100 | $44,130 | $22.65 | 500 |
| Washington, DC | $46,910 | $45,750 | $22.55 | 580 |
| Boston, MA | $46,070 | $45,760 | $22.15 | 540 |
| Santa Maria, CA | $45,880 | $44,680 | $22.06 | 80 |
| Milwaukee, WI | $45,840 | $42,190 | $22.04 | 210 |
| Fresno, CA | $45,730 | $44,590 | $21.99 | 150 |
| Visalia, CA | $45,340 | $44,330 | $21.80 | 40 |
| Chicago, IL | $45,230 | $44,540 | $21.74 | 860 |
| Bakersfield, CA | $45,210 | $42,710 | $21.74 | 140 |
| Spokane, WA | $45,100 | $46,160 | $21.68 | 90 |
| Kiryas Joel, NY | $44,720 | $44,550 | $21.50 | 70 |
| Merced, CA | $44,480 | $44,190 | $21.39 | 50 |
| Manchester, NH | $43,910 | $44,210 | $21.11 | 40 |
| Worcester, MA | $43,840 | $44,050 | $21.08 | 70 |
| Hartford, CT | $43,820 | $43,500 | $21.07 | 80 |
| Albuquerque, NM | $43,680 | $39,640 | $21.00 | 80 |
| Denver, CO | $43,640 | $44,980 | $20.98 | 150 |
| Buffalo, NY | $43,480 | $41,330 | $20.91 | 170 |
| Madison, WI | $43,260 | $40,630 | $20.80 | 90 |
| Syracuse, NY | $43,130 | $44,510 | $20.74 | 90 |
| Indianapolis, IN | $43,100 | $37,980 | $20.72 | 110 |
| Atlanta, GA | $42,480 | $39,930 | $20.42 | 280 |
| New Haven, CT | $42,410 | $37,650 | $20.39 | 50 |
| Phoenix, AZ | $42,220 | $40,540 | $20.30 | 230 |
| Providence, RI | $41,700 | $38,370 | $20.05 | 250 |
| Des Moines, IA | $41,670 | $41,100 | $20.03 | 30 |
| Colorado Springs, CO | $41,620 | $39,650 | $20.01 | 80 |
| Binghamton, NY | $41,570 | $41,420 | $19.98 | 40 |
| Asheville, NC | $41,510 | $40,590 | $19.96 | 50 |
| Springfield, MA | $41,300 | $38,080 | $19.85 | 60 |
| Albany, NY | $41,170 | $39,630 | $19.79 | 90 |
| Kansas City, MO | $41,070 | $41,470 | $19.75 | 200 |
| Winston-Salem, NC | $41,070 | $39,490 | $19.75 | 60 |
| Philadelphia, PA | $41,060 | $38,410 | $19.74 | 590 |
| Louisville, KY | $40,840 | $39,020 | $19.64 | 110 |
| Charlotte, NC | $40,620 | $42,320 | $19.53 | 160 |
| Medford, OR | $40,490 | $38,750 | $19.47 | 40 |
| Greensboro, NC | $40,370 | $41,130 | $19.41 | 90 |
| Rockford, IL | $40,290 | $39,660 | $19.37 | 40 |
| Tucson, AZ | $40,160 | $37,970 | $19.31 | 80 |
| Peoria, IL | $39,960 | $38,380 | $19.21 | 40 |
| Green Bay, WI | $39,850 | $38,110 | $19.16 | 70 |
| Detroit, MI | $39,820 | $37,470 | $19.14 | 110 |
| Springfield, IL | $39,820 | $39,450 | $19.14 | 50 |
| Hammond, LA | $39,760 | $37,480 | $19.11 | 40 |
| Harrisburg, PA | $39,590 | $41,360 | $19.03 | 60 |
| Lexington, KY | $39,580 | $38,150 | $19.03 | 80 |
| Omaha, NE | $39,530 | $38,300 | $19.01 | 70 |
| Shreveport, LA | $39,420 | $37,020 | $18.95 | 120 |
| Kalamazoo, MI | $39,390 | $37,040 | $18.94 | 40 |
| Las Vegas, NV | $39,360 | $38,190 | $18.92 | 560 |
| Rochester, NY | $39,150 | $37,720 | $18.82 | 70 |
| Reading, PA | $39,060 | $42,900 | $18.78 | 30 |
| Wichita, KS | $38,890 | $39,200 | $18.70 | 50 |
| Austin, TX | $38,850 | $36,550 | $18.68 | 250 |
| St. Louis, MO | $38,830 | $37,870 | $18.67 | 310 |
| Lakeland, FL | $38,810 | $36,570 | $18.66 | 90 |
| Anchorage, AK | $38,660 | $37,690 | $18.59 | 30 |
| Cleveland, OH | $38,620 | $37,460 | $18.57 | 220 |
| Lancaster, PA | $38,600 | $39,290 | $18.56 | 40 |
| Baltimore, MD | $38,370 | $36,260 | $18.45 | 340 |
| Dover, DE | $38,360 | $41,900 | $18.44 | 40 |
| Alexandria, LA | $38,340 | $37,990 | $18.43 | 50 |
| Baton Rouge, LA | $38,330 | $38,540 | $18.43 | 180 |
| Nashville, TN | $38,330 | $37,050 | $18.43 | 240 |
| Charleston, SC | $38,260 | $36,890 | $18.39 | 100 |
| Dayton, OH | $38,240 | $39,870 | $18.39 | 60 |
| Sarasota, FL | $38,220 | $36,770 | $18.38 | 90 |
| Reno, NV | $38,080 | $37,380 | $18.31 | 70 |
| Bloomington, IL | $37,800 | $38,480 | $18.17 | 30 |
| Greenville, NC | $37,790 | $37,990 | $18.17 | 40 |
| Pittsburgh, PA | $37,750 | $39,910 | $18.15 | 210 |
| Huntington, WV | $37,680 | $37,840 | $18.12 | 50 |
| Fort Myers, FL | $37,450 | $35,290 | $18.01 | 90 |
| Columbia, MO | $37,300 | $34,060 | $17.93 | 40 |
| Greenville, SC | $37,280 | $35,760 | $17.92 | 60 |
| Lincoln, NE | $37,270 | $36,830 | $17.92 | 70 |
| Tulsa, OK | $37,180 | $36,050 | $17.87 | 150 |
| Memphis, TN | $37,030 | $34,940 | $17.80 | 110 |
| Cincinnati, OH | $36,950 | $37,690 | $17.76 | 120 |
| Tampa, FL | $36,940 | $35,830 | $17.76 | 350 |
| Richmond, VA | $36,770 | $36,740 | $17.68 | 150 |
| Virginia Beach, VA | $36,740 | $36,180 | $17.67 | 160 |
| Springfield, MO | $36,730 | $37,020 | $17.66 | 40 |
| Columbus, OH | $36,630 | $35,170 | $17.61 | 250 |
| Orlando, FL | $36,590 | $36,830 | $17.59 | 400 |
| Miami, FL | $36,570 | $35,080 | $17.58 | 1,270 |
| New Orleans, LA | $36,540 | $37,120 | $17.57 | 230 |
| Jacksonville, FL | $36,380 | $36,490 | $17.49 | 180 |
| Little Rock, AR | $36,170 | $35,650 | $17.39 | 90 |
| Deltona, FL | $35,960 | $35,830 | $17.29 | 70 |
| Oklahoma City, OK | $35,870 | $34,860 | $17.24 | 150 |
| Chattanooga, TN | $35,710 | $35,770 | $17.17 | 40 |
| Lafayette, LA | $35,540 | $35,890 | $17.09 | 130 |
| Pensacola, FL | $35,510 | $35,820 | $17.07 | 40 |
| Scranton, PA | $35,430 | $34,920 | $17.03 | 40 |
| Huntsville, AL | $35,210 | $34,300 | $16.93 | 60 |
| Monroe, LA | $35,190 | $35,070 | $16.92 | 40 |
| Birmingham, AL | $34,840 | $33,690 | $16.75 | 180 |
| Houston, TX | $34,790 | $34,330 | $16.73 | 740 |
| Ocala, FL | $34,790 | $35,100 | $16.73 | 40 |
| Jackson, MS | $34,720 | $32,320 | $16.69 | 40 |
| San Antonio, TX | $34,710 | $33,320 | $16.69 | 290 |
| Akron, OH | $34,620 | $36,350 | $16.64 | 80 |
| Knoxville, TN | $34,510 | $35,360 | $16.59 | 70 |
| Palm Bay, FL | $34,450 | $33,310 | $16.56 | 40 |
| Slidell, LA | $34,420 | $37,110 | $16.55 | 80 |
| Tuscaloosa, AL | $34,310 | $32,210 | $16.49 | 40 |
| Myrtle Beach, SC | $34,190 | $34,560 | $16.44 | 30 |
| Dallas, TX | $34,030 | $35,390 | $16.36 | 1,200 |
| Columbia, SC | $33,470 | $32,890 | $16.09 | 40 |
| Columbus, GA | $32,570 | $30,880 | $15.66 | 30 |
| Montgomery, AL | $32,280 | $32,130 | $15.52 | 60 |
| Mobile, AL | $31,880 | $30,970 | $15.33 | 110 |
| Killeen, TX | $31,550 | $29,570 | $15.17 | 50 |
| Daphne, AL | $31,410 | $30,160 | $15.10 | 30 |
| Lubbock, TX | $30,880 | $29,180 | $14.84 | 70 |
| McAllen, TX | $30,500 | $32,170 | $14.67 | 40 |
| El Paso, TX | $30,460 | $27,510 | $14.64 | 70 |
| Corpus Christi, TX | $29,280 | $29,380 | $14.08 | 100 |
| Gulfport, MS | $29,070 | $28,430 | $13.98 | 30 |
| Brownsville, TX | $28,670 | $28,760 | $13.78 | 40 |
| San Juan, PR | $28,560 | $27,540 | $13.73 | 480 |
| Beaumont, TX | $28,360 | $28,850 | $13.63 | 60 |
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Switchboard Operators, Including Answering Service salary: questions
Where do switchboard operators, including answering service make the most money?
In San Jose, CA, with an average of $73,450 a year, among the 142 metro areas we cover.
What is the average switchboard operators, including answering service salary in the U.S.?
$42,300 a year nationwide (BLS OEWS national estimates, May 2025); the median is $38,630, so half of switchboard operators, including answering service earn more than that and half less.
What salary should switchboard operators, including answering service ask for?
Start from the figures for your city: the middle half of switchboard operators, including answering service nationwide earn between $34,820 (25th percentile) and $46,530 (75th percentile). Newer workers usually start near the 25th percentile and experienced ones can ask for the 75th; each city page shows the local range. See how to read salary percentiles.
Which state pays switchboard operators, including answering service the most?
Hawaii, with a statewide average of $57,030 a year (BLS state estimates, May 2025).
Where is switchboard operators, including answering service pay the lowest?
Beaumont, TX, at $28,360 a year on average. Lower pay often comes with lower prices: check the cost of living on each city page.
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-2011.
- U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
Read the full methodology. Spotted an error? Tell us.