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Customer Service Representatives average salary by city in Illinois
- Chicago$49,800
- Rockford$45,890
- Champaign$45,660
- Peoria$45,280
- Kankakee$45,160
- Decatur$44,630
- Springfield$44,380
- Bloomington$42,580
Pay, take-home pay and cost of living
| City | Average | Median | 25th pct. | Take-home* | Cost of living |
|---|---|---|---|---|---|
| Chicago | $49,800 | $47,100 | $38,260 | $39,870 | 104 |
| Rockford | $45,890 | $43,260 | $35,480 | $36,922 | 92 |
| Champaign | $45,660 | $41,280 | $35,970 | $36,749 | 93 |
| Peoria | $45,280 | $39,840 | $35,360 | $36,462 | 91 |
| Kankakee | $45,160 | $40,490 | $34,680 | $36,372 | 96 |
| Decatur | $44,630 | $40,190 | $35,850 | $35,972 | 88 |
| Springfield | $44,380 | $40,230 | $35,990 | $35,784 | 93 |
| Bloomington | $42,580 | $39,120 | $34,200 | $34,426 | 94 |
*Average salary after federal and state taxes for a single filer. Cost of living: BEA price parity, U.S. = 100.
Customer Service Representatives salary in other states
More about pay in Illinois
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051.
- U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
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